Shipping & Refund Policy

Shipping Policy:

All items are made to order. Please allow 7-10 business days before your order is shipped. 

Refund Policy:

All sales are final, but please contact us if your order arrives damaged and we will do everything we can to fix the situation.

Please contact stacy@stacyhsu.com with any return or exchange questions, we'd be happy to help.

Please contact us within seven business days of receiving your damaged or problem order so that we can help.

We only replace items if they are defective or damaged, or if you were shipped the wrong item.

We are not able to offer refunds on custom projects.